Privacy Policy

Stahl & Söhne KG (Fleischmarkt 1/6, 1010 Vienna, Austria, email office@stahlundsoehne.at, phone +43 676 442 9652) is the controller for personal data collected through stahlundsoehne.at, inquiry forms, phone/email contact, Calendly survey bookings, and authenticated agent API endpoints. We process data to respond to relocation and assembly requests, prepare fixed-price offers, fulfill contracts, and meet legal obligations.

Typical categories include identity and contact details (name, phone, email), move addresses, preferred dates, message content, technical logs (IP, user agent) for security and rate limiting, and — for authorized integrations — agent tracking identifiers. We do not sell personal data. Processors may include hosting (e.g. Vercel), email delivery (e.g. Mailgun), analytics/tag management where configured, and calendar scheduling tools when you book a survey.

Legal bases include contract performance / pre-contractual steps (Art. 6 (1)(b) GDPR), legitimate interests in securing our services and preventing abuse (Art. 6 (1)(f)), and legal obligations (Art. 6 (1)(c)). You may request access, rectification, erasure, restriction, portability, and objection where applicable, and lodge a complaint with the Austrian data protection authority (dsb.gv.at). For the full German legal text see Datenschutzerklärung. Short English privacy URL: /privacy.

Agent and developer traffic should use documented endpoints only, send bearer tokens securely, and review /developers for API data handling expectations. Retention follows the time needed to process your inquiry and applicable commercial/tax retention periods in Austria.